Shipping policy

AESTHETIC REDEMPTION

Shipping Policy

At Aesthetic Redemption, many of our products are made-to-order and fulfilled through trusted third-party printing, fulfillment, and shipping partners. This means your product may be printed, prepared, packed, and shipped only after your order is placed.

We aim to make the shipping process clear, reliable, and transparent for our customers.

1. Order Processing Time

Once your order is placed and payment is confirmed, it is sent for production and fulfillment.

Most orders are usually processed and handed over to the courier partner within 3–5 business days.

Processing time may vary depending on:

  • Product type
  • Print or production requirements
  • Order volume
  • Product availability
  • Quality checks
  • Public holidays or operational delays

2. Delivery Timeline

After the order is shipped, delivery usually takes approximately:

2–7 business days, depending on the delivery location, courier partner, shipping method, and pincode serviceability.

Some locations may take longer, especially remote areas, certain regional pincodes, or locations served through postal services.

Delivery timelines are estimates and are not guaranteed.

3. Total Estimated Delivery Time

For most domestic orders within India, the estimated timeline is:

3–5 business days for processing + 2–7 business days for delivery

This means most orders may take approximately 5–12 business days from order confirmation to delivery.

Remote locations, service disruptions, public holidays, weather conditions, courier delays, or other circumstances beyond our control may increase the delivery timeline.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on:

  • Product type
  • Order weight
  • Delivery location
  • Courier partner
  • Shipping method
  • Offers or promotions

5. Order Tracking

Once your order is shipped, tracking details will be shared with you by email, SMS, WhatsApp, or another available communication method.

Tracking updates may take some time to reflect after the courier partner receives the shipment.

6. Delivery Address

Please provide a complete and accurate shipping address while placing your order.

Aesthetic Redemption is not responsible for delays, failed deliveries, or additional charges caused by:

  • Incorrect address
  • Incomplete address
  • Wrong phone number
  • Customer not available
  • Customer refusing delivery
  • Pincode not serviceable
  • Door, office, or premises closed

If an address correction is required after shipment, additional charges may apply.

7. Courier Returns / RTO

An order may be returned to origin if the courier is unable to deliver it.

Common RTO reasons include:

  • Customer not contactable
  • Incomplete or incorrect address
  • Customer refused delivery
  • COD amount not ready, where applicable
  • Door, premises, or office closed
  • Future delivery requested by customer
  • Self-pickup requested by customer
  • Pincode not serviceable

If an order is returned due to customer-related reasons, reshipping may require additional charges.

If no action is taken within the storage period allowed by our fulfillment partner, the returned product may no longer be available for reshipping.

8. Delays

We are not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Public holidays
  • Strikes or transport disruptions
  • Natural disasters
  • Government restrictions
  • Incorrect customer details
  • Customer unavailability
  • Events beyond our reasonable control

However, we will try our best to assist you with tracking updates and courier-related issues.

9. Damaged or Incorrect Shipment

If your order arrives damaged, defective, incorrect, or misprinted, please contact us within 48 hours of delivery, and no later than 7 days from delivery.

Please share your order number, photos/videos of the issue, packaging photos, and shipping label photos.

For more details, please refer to our Returns, Refunds & Exchange Policy.

10. Contact Us

For shipping-related questions, please contact us:

Email: support@aestheticredemption.co.in
WhatsApp: +91 97683 28400